FAQ

Ordering and Payment

Payment Types

What types of payment does Ariat accept?

We accept domestic credit cards and a variety of online payment forms:

  • Visa, Mastercard, Discover, and American Express
  • PayPal
  • Afterpay
  • Apple Pay
  • Ariat gift cards

Why do I see multiple charges on my credit card?

We ship orders from multiple warehouses, so you might see separate charges on your account as the items are shipped from our different warehouses. This doesn’t change the total charge for your order.

For credit card purchases there may be an additional $1 as part of the authorization to account for taxes. Taxes at time of checkout is an estimate that is finalized at time of invoice.

Alternative payments

If you pay with a one-time-use credit card from a provider such as Klarna or QuadPay, please contact that provider if you run into any issues, as these providers are not on our list of approved providers.

Caring for Footwear

Alligator, Caiman and Lizard

Clean

  • Brush off with a soft, bristled brush
  • Brush gently in the direction of the scales to avoid damage and maintain a smooth finish
  • Use a damp cloth to carefully wipe off dirt, let boots air dry

Condition

  • Use a high-quality leather conditioner every few months, depending on wear.

Polish

  • Polish and buff with a soft brush to desired level of shine

Protect

  • Apply a light coat of water and stain protectant. For best results, a second application is recommended.

Storing Your Boots

  • Proper storage is important to ensure your boots will last for years to come.
  • It’s best to store your boots upright, in a cool, dry location.
  • We recommend stuffing boots with tissue or inserting a shoe tree to maintain their shape.
  • Avoid prolonged exposure to sunlight, moisture and heat.

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